In most browsers on PC and Mac, you can perform a simple action to force a hard refresh. Hold down the Shift key on your keyboard and click on the reload icon on your browser’s toolbar.


There are also keyboard shortcuts to perform the equivalent hard refresh. Because there are multiple ways to do the same action, they will be listed below:


  • Chrome, Firefox, or Edge for Windows: Press Ctrl+F5 (If that doesn’t work, try Shift+F5 or Ctrl+Shift+R).
  • Chrome or Firefox for Mac: Press Shift+Command+R.
  • Safari for Mac: There is no simple keyboard shortcut to force a hard refresh. Instead, press Command+Option+E to empty the cache, then hold down Shift and click Reload in the toolbar.
  • Safari for iPhone and iPad: There is no shortcut to force a cache refresh. You’ll have to dig into settings to erase your browser’s cache.

After you perform the hard refresh, you should see the web page go blank, and the reloading process will take longer than usual. That’s because the browser is re-downloading all of the data and images on the site.


If forcing a refresh didn’t fix the issue, you can try to do a hard refresh again. If that doesn’t help, the issue may be with the website itself—or your browser may need an update. Good luck!