FAQ

How to Add Websites to the Home Screen on Any Smartphone or Tablet
Your smartphone or tablet’s home screen isn’t just for apps. Whatever platform you’re using, you can pin your favorite websites to your home screen so you c...
Wed, 17 Jun, 2020 at 5:45 PM
HOW TO REDIRECT YOUR PERSONAL DOMAIN TO YOUR STORE
Link to send to your Customers - https://www.ecomhf.com/store/xxxx (the xxxx represents the store number assigned)
Wed, 17 Jun, 2020 at 5:46 PM
WHY CHECK YOUR SPAM / JUNK / PROMOTIONAL FOLDERS
Not all spam and junk is garbage. AI (Artifical Intelligence) filters are now complicated and implemented with all Internet Prodiders. You could have a filt...
Wed, 17 Jun, 2020 at 5:47 PM
HOW TO AVOID FUTURE EMAILS GOING TO YOUR SPAM / JUNK / PROMOTIONAL FOLDERS
If you have not received any emails from customercare@biohealthtechnology.com please check your spam or junk folder. If located, move the emails from thi...
Wed, 17 Jun, 2020 at 5:48 PM
What payment methods do you accept?
Visa, MasterCard and Discover are accepted methods of payment.  You can use a Credit Card or Debit Card associated with the accepted methods of payment. ...
Thu, 2 Jul, 2020 at 10:19 AM
I received an error code '05 - Do Not Honor' when trying to order.
Do not Honor (05) is the most common and general message for card transactions that are declined by the Bank. It indicates that the Issuing Bank will not va...
Fri, 10 Jul, 2020 at 12:33 PM
How to Perform a Hard Refresh in Your Browser
In most browsers on PC and Mac, you can perform a simple action to force a hard refresh. Hold down the Shift key on your keyboard and click on the reload...
Fri, 17 Jul, 2020 at 11:12 AM
Clear History and Website Data - iPhone
There are often updates to this website.  To ensure your iphone is loading these changes.  Please Clear History and Website data in Safari settings, shown b...
Sat, 25 Jul, 2020 at 1:32 PM
What is Website URL?
A Website URL is required when submitting a request into Support.  The Website URL is the address entered in your browser when you visit a site. Copy the UR...
Sun, 23 Aug, 2020 at 8:01 AM