ECN Support

Support folder for eComNow CBP & Stores

How to Login to an eStore as a Customer
                                          When shopping in an eStore, the customer is always allowed to shop as a "Guest".  A guest shopper is f...
Tue, 1 Feb, 2022 at 1:51 PM
What is CBP Admin & How do I login to it?
CBP Admin is an area that provides a suite of useful tools that enable CBP admins to perform many functions on there own without having to submit a ticket o...
Thu, 28 Apr, 2022 at 3:10 PM
How to Login to an eStore as a Customer
When shopping in an eStore, the customer is always allowed to shop as a "Guest".  A guest shopper is free to browse the store and checkout their s...
Tue, 1 Feb, 2022 at 12:13 PM
How to Easily Make Bulk Product Updates/Changes?
           There is a new process, which will allow a CBP to make bulk changes to information such as Cost of Goods Sold (COGS), commission, pric...
Mon, 16 May, 2022 at 10:12 AM
How to Use the Connect Software For Your CBP/Store Marketing
1) The easiest way to access your store's Connect software is to open a browser and go to ecn.yourdomain.com.  So, for example, if your store's web ...
Thu, 28 Apr, 2022 at 3:17 PM
How to Use the Back Office to Load New Inventory
Whether you are doing the initial vendor product load or are adding new items to an existing inventory, there are a couple of methods that you can use to lo...
Sun, 20 Feb, 2022 at 12:35 PM
I forgot my password
On the Sign In page, click on Forgot your password? (styling for your stores login may not look exactly like the the examples below, but the functionality i...
Wed, 16 Feb, 2022 at 11:34 AM
How to Load Items with Options into Inventory (Parent-Child Sku)
Often times you may have products that are not just one product, but one product with options.  For example, you may have a clothing item, like a shirt.  Ob...
Tue, 22 Feb, 2022 at 12:39 PM
How to Use the Image Manager to Upoad Inventory Images
1) The first step is to login to the admin portal.  After you have logged into the portal, select the vendor that you wish to load products for from the dro...
Wed, 23 Feb, 2022 at 11:54 AM
Where Can I Go to Get Help With a Problem or Question?
There are a number of places/resources that you can use in order to get help with a problem or to find the answer to a question. Store Help Button E...
Sun, 6 Mar, 2022 at 11:48 AM