FAQ

Guide to Sign In, Multi-Factor Authentication (MFA), and Forgot Password.
Note: If you are trying to Sign for the first time use a temporary password to set your new password. After the password is set, you will be able to perform...
Tue, 3 Oct, 2023 at 4:31 PM
Security Error - While Serving Your Request! Please email admin@ecomhf.com to rectify your issue?
Open browser to obtain IP address  What is my IP address. Once the information is received, the IP address will be entered and if need be the country if not...
Wed, 17 Jun, 2020 at 5:43 PM
How to Get a QR Code for your WebPage.
Using Google Chrome, click in the address bar to show the QR Icon.  Click QR Icon to create the Code.
Wed, 2 Jun, 2021 at 8:35 AM
Renaming your eStore URL for Identity
As a reseller, the options to modify your URL in our system are below: OPTION 1: FORWARDING YOUR URL Go to your domain provider (example GoDaddy) th...
Sun, 10 Oct, 2021 at 6:54 AM
How to Use the Update Your Store Profile Using the Mobile App
  Congratulations on getting your store. However, you don’t have time to celebrate just yet because now that you have your new store, you need to person...
Tue, 12 Oct, 2021 at 3:44 PM
How to Update Your Western Union Portal in the Mobile App
In order to get paid promptly for your sales, we use Western Union Payee Manager.  Western Union is one of the most respected and reliable payment source...
Tue, 12 Oct, 2021 at 3:54 PM
How to Login to eStore as a Customer-My Salon Suite Not Applicable
When shopping in an eStore, the customer is always allowed to shop as a "Guest".  A guest shopper is free to browse the store and checkout their...
Tue, 1 Feb, 2022 at 3:50 PM
Creating Recommendations using Connect Software Feature
Steps to make a recommendation: STEP 1: There is a default subject and message already entered into the input fields. You can type a subject and message ...
Mon, 3 Jul, 2023 at 1:31 PM
STEPS TO PROFILE YOUR NEW eSTORE
STEPS TO PROFILE YOUR NEW eSTORE Setting up the profile of your new eStore is simple.  Follow the below steps and you will be ready to process orders.  I...
Thu, 27 Oct, 2022 at 5:08 PM
How to get Documentation Access Only.
Are you looking to gain access to only documentation? Follow these easy steps to request documentation access quickly and efficiently. Step 1: Create a ...
Tue, 14 Nov, 2023 at 12:15 PM